Front Desk Executive in Naya Thimi | SpireJob

Apply for Front Desk Executive at Vianet Communication Ltd. in Bhaktapur, Nepal. Full-time opportunity. Explore requirements and apply online on SpireJob Nepal.

Job description

The Front Desk Executive will handle walk-in customers professionally and provide effective front desk support alongside daily bank cash deposits and billing-related tasks. Responsibilities include assisting customers with internet packages, processing bill entries, managing support tickets, and coordinating with technical teams for issue resolution. The candidate should possess a minimum +2 qualification and freshers are encouraged to apply. Key skills required include excellent communication in Nepali and English, a pleasing personality, strong customer relationship abilities, and proficiency in MS-Excel and MS-Word. Additional duties involve first-level technical troubleshooting, customer retention support, upselling packages, and maintaining operational documentation standards

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