Apply for Corporate Relationship Officer at Info Developers in Lalitpur, Nepal. Full-time opportunity. Explore requirements and apply online on SpireJob Nepal.
About the Company InfoDevelopers, established in 2002, specializes in providing innovative and cost-effective IT services and software solutions for business process automation and re-engineering. Managed by professionals with extensive experience in banking and IT sectors, the company has earned recognition as a trusted software vendor. InfoDevelopers values its strong relationships with clients, whose support has contributed to its success and growth over the years. Based in Kathmandu, the company is committed to delivering high-quality solutions tailored to client needs. Job Description The Corporate Relationship Officer will be responsible for developing, managing, and strengthening relationships with banks, cooperatives and other financial institutions, strategic partners, and other stakeholders. The role focuses on enhancing client engagement, ensuring customer satisfaction, identifying business opportunities, and supporting organizational growth through effective relationship management and stakeholder coordination. Key Responsibilities Build and maintain strong relationships with existing clients, banks, BFIs, cooperatives, payment service providers, fintech partners, and strategic stakeholders. Act as the primary point of contact for assigned clients and ensure timely resolution of client concerns, inquiries, and service requests. Conduct regular client visits and meetings to understand client requirements and strengthen partnerships. Maintain and strengthen relationships with institutions utilizing InfoDevelopers' solutions. Coordinate with Product Owners, Project Managers, Technical Teams, and Support Teams to ensure seamless service delivery and client satisfaction. Identify opportunities for cross-selling, upselling, and expansion of existing business relationships. Support business development initiatives by generating leads and facilitating introductions with prospective clients and partners. Gather client feedback and market insights to support product enhancements, service improvements, and business strategy. Monitor client satisfaction levels and proactively address issues to improve customer retention and loyalty. Prepare proposals, presentations, meeting minutes, and business correspondence as required. Maintain accurate records of client interactions, commitments, escalations, and follow-up actions within the company's reporting systems. Coordinate contract renewals, service agreements, annual maintenance contracts (AMC), and partnership documentation. Represent the company in meetings, networking events, conferences, exhibitions, and industry-related programs. Assist management in developing and implementing client engagement and relationship management strategies. Prepare periodic status reports and stakeholder updates for management review. Ensure professional communication and uphold the company's reputation and brand image at all times. Required Qualifications Bachelor's Degree in Business Administration, Marketing,...
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